Return Policy

We absolutely want you to be satisfied with your purchase from our Site so we have a 30 day return policy.

Returns of Online Purchases
We absolutely want you to be satisfied with your purchase from our Site so we have a 30 day return policy. If you are unsatisfied with any purchase you have made from our web site for any reason, please contact us for a replacement or refund of the purchase price within 30 days of shipment. Please provide your name, the order number, which item or items you are returning, how many you are returning, and the reason for the return. We will reply to the email with a Return Merchandise Account number and instructions on how to send the items back to us.

21 Queen Street Coffee Company, LLC
14476 Duval Place W
Suite 102
Jacksonville, FL 32218
info@21queenst.com
904-635-9889 from 9AM – 5PM (Eastern Standard Time Zone) Monday – Friday

Privacy Statement
Please refer to our Privacy Policy for information about how 21 Queen Street Coffee Company collects, uses and discloses personal information from users of the Site.

Don't Take Our Word For it! Here's What Our Customers Think:

Very passionate and knowledgeable company! They LOVE what they do and you’re going to taste it in every sip!

-- Takecia Green

I have been enjoying “specialty” for years and am always seeking unique alternatives to the commercial brands. I tried 21 Queen Street Coffee on a recommendation from a friend and must say it blew my taste senses away!

-- Robert Sain

Fantastic coffee! I need to get on a regular delivery program for my business!

-- Rochelle Berman Stoddard

I have just had my first cup of Excelso and I am hooked. So smooth and full of flavor. I have had coffee from around the world and this is easily some of the best I have ever had!

-- Patrick Spacek

Kimberly is passionate about her coffee and about bringing the best to her customers. You can order it to be shipped to your home or office and more!!!

-- Stephanie Dale Norris