Shipping Information

Updated: August 1, 2021

COVID-19 UPDATES

The health and safety of our customers, employees and guests are our highest priority. Due to the continued spread of the novel Coronavirus (COVID-19), we’ve implemented new processes at our roasting facility to ensure everyone's health. We are working hard to roast and ship every order in a timely manner, but please be aware that there may possibly be delays. As always, you will receive a notification when your order has shipped from our facility. Unfortunately, there could be shipping delays. 

Our primary shipping carriers (USPS and UPS) are currently experiencing delays related to COVID-19. Furthermore, they are unable to guarantee expedited shipping.

For service alerts and updates from UPS and UPSP, please view the following links:

USPS

• USPS COVID-19 updates: https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes
• USPS service alerts: https://about.usps.com/newsroom/service-alerts/
• Additionally, USPS does not operate on federal holidays: https://about.usps.com/newsroom/events/>/a>

UPS

• UPS service alerts: https://www.ups.com/us/en/service-alerts.page

If you have any questions about your order, please contact orders@21queenst.com and we will get back to you as soon as possible.

Thank you for your patience!